Hatchet Hardware Privacy Policy

Hatchet Hardware Privacy Policy & SMS Terms
Last Updated: 2025-07-30

Hatchet Hardware respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information, including in connection with our SMS text messaging service.

1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing/shipping address, and payment information when you make a purchase or sign up for services.
Device & Usage Information: IP address, browser type, device identifiers, pages visited, and interaction data via cookies and analytics tools.
Communications: Any information you provide via contact forms, surveys, emails, or SMS interactions.

2. How We Use Your Information
We use your information to:
Process and fulfill orders
Send order confirmations, shipping updates, and receipts
Provide customer support
Improve our website and shopping experience
Comply with legal obligations

3. SMS Text Messaging Terms & Conditions
By providing your phone number and opting in to SMS communications, you consent to receive:
Promotional offers
Sale alerts
Event invitations
Abandoned cart reminders
Transactional updates (e.g., order confirmations, shipping notifications)

Message frequency may vary.
Message and data rates may apply depending on your mobile carrier.
You can opt out at any time by texting STOP to any Hatchet Hardware message.
Text HELP for customer support or contact us at [email protected].

Your SMS consent is not a condition of any purchase. We do not share or sell your mobile number or text messaging data with third parties for their own marketing purposes.

4. Sharing Your Information
We may share your information with:
Service Providers (e.g., payment processors, shipping partners, SMS platforms)
Law enforcement or regulators when required by law
We do not sell your personal data.

5. Your Rights and Choices
You have the right to:
Access and update your information
Request deletion of your data
Opt out of marketing communications (including SMS)
You can manage preferences by contacting us at [insert email] or by following unsubscribe instructions in our communications.

6. Security
We take reasonable steps to protect your data using encryption, secure servers, and limited access protocols. However, no system is 100% secure.

7. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance site performance and personalize content. You can manage cookie preferences via your browser settings.

8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted to this page with a new effective date.

10. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us:

Hatchet Hardware
Email: [email protected]
Phone: +1 518-629-0256