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Ordering Information

We want your shopping experience with hatchethardware.com to feel as secure and comfortable as possible, therefore, we offer a few different options when placing an order:

Order Online - When you place an order through our website, you will find it safe, user-friendly, and fast. You can review and make changes to what you have entered during nearly every step of the ordering process.

Call Us - Our sales and service team are ready to place your order over the phone. You can reach us at (877)-289-9760, Mon - Fri: 8:30 a.m. to 7:30 p.m. EST.

Credit Cards - We accept American Express, Discover, MasterCard and Visa. Payments are captured and processed once your order is received and verified.
Fraud checks may be conducted on our orders. This process may involve your details being passed to a 3rd party fraud checking company and it may include specific details provided during the order process. If necessary, we may ask for additional information to process your order. We will conduct this process as quickly as possible, however, dispatch of goods may be delayed.

Purchase Orders and Net Terms - We will happily accept purchase orders from corporate, educational, non-profit and government organizations pending a credit review by our finance and accounting staff. Purchase orders must specifying both a shipping and billing address, including product prices, shipping and handling, and taxes (if applicable). To place a purchase order, it must be sent via fax to (718) 821-2609 or e-mail at sales@hatchethardware.com.

- The maximum purchase order amount that will be accepted is $2,500.00.
- Payment terms are Net 30.
- We will not process an order until we have received all references completed.