Navigating These Challenging Times Together

First, we want to thank you again for your continued support during this difficult time. Like everyone else we are just trying to take things one day at a time and get through this the best we can. We'd like to share some information with you to help you stay updated with what's going on at Hatchet Hardware in the coming days.

Store Hours:
As an essential business, our shops will continue to stay open. Our teams are working incredibly hard to be here for our communities in any way that we can so please be courteous. You can find our current store hours on the locations page: https://www.hatchethardware.com/pages/locations
Feel free to call the shops ahead to make sure we have whatever you need before coming out and please remember that you can shop online at hatchethardware.com at any time.

Steps We're Taking:
Our offices are all currently set up to work from home to help stop the spread of COVID-19. At our warehouse and shops, we have increased efforts to disinfect high-touch and high-trafficked areas throughout the day and increased daily cleaning routines. We are also making sure all employees have up-to-date information on how to stay healthy and what preventative measures should be taken and the ability to stay home if they are feeling unwell.

You may experience delays in shipping as we are taking the necessary precautions to protect you and our team. We are still working hard to get in-stock items shipped within 24 hours. Few items may temporarily have longer fulfillment times.

Customer Service:
Our customer service team is working hard to help all customers as quickly as possible. Due to technical difficulties and a higher volume of calls you may experience interruptions. In the event this occurs, please email us at sales@hatchethardware.com or message our chat here on the site. We apologize for any inconvenience and thank for your continued support and understanding.

Follow Us:
We are most frequently able to share updates on social media so if you aren't already please follow us on Instagram or "like" us on Facebook.
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HH Gives Back

Black Lives Matter

We stand with the Black Lives Matter movement, the Black community, the Indigenous community, and all people of color to end racism today and every day. We at Hatchet Hardware have been taking the time to have the tough conversations, to listen, to learn, grow, and educate one another. As a company, are growing and striving to do better. We are here and we are committed to our BIPOC colleagues and customers.

We are a business with a diverse community that values its employees of color, so keeping the momentum of the Black Lives Matter movement moving forward is extremely important to us. Therefore, we embrace the need and strive, to give everyone access to the same opportunities. We do this through inclusive guest experiences, inclusive work environments, workforce diversity, and societal impact.

The focus of this phase of our journey of growth is on listening and learning. Why? The systems that we intend to influence for good are complex and long-standing. Without taking the steps of listening and learning we will rush into action, miss opportunities, and waste both time and energy. If we do that then we will fail to achieve our goal to help replace the structures of systemic racism and build in their place frameworks of equality and justice that solidify our commitment to the belief that without question, Black Lives Matter.  

We will continue to make donations, sign petitions, share our stories and yours, and educate ourselves and others. We will also continue to make sure that our work environment is safe for all who join our team.

We stand with you, we stand for you.